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  • To make managers aware of the importance of intercultural communication.
  • To provide examples of intercultural communication activities.


  • To present the added value of refugees in a company
  • To explain difficulties and barriers with recommendations to overcome them



  • To help companies to determine needs in terms of skills
  • Preparing refugees and matching them with companies
  • Supporting refugees once they are in the company for a sustainable job


  • To promote the acquisition of a culture of safety at work.
  • To show how it is possible to organise group training sessions focused on language and communication at the workplace.
  • To give an example of process that can be adapted to other companies.
  • To provide companies with tools to measure the impact of refugees and newcomers.
  • To prepare companies to welcome staff of foreign origin
  • To inform companies about the diversity of migrants (according to their status, level, origin...)


  • To suggest the content of a useful welcome kit for refugees
  • To be aware of opportunities and risks
  • To assess the strengths of the company and areas of improvement
  • To evaluate how the refugee, newcomer is adapting to the company.
  • To prepare the mentoring relationship.
  • To help the mentor preparing the first meeting with the refugee.

To formalise the mentoring relationship.

  • To prepare tutors in the company to support effectively the refugee.
  • To prepare them to provide adequate language support.


  • To describe the various responsibilities for a proper integration
  • To provide a checklist for welcoming a refugee


  • To assess if the adaptation to the workplace is going well.
  • To prepare the company for the assessment of refugees job applications.
  • To develop awareness of the main risks encountered when assessing a refugee's application.
  • To propose actions to limit these risks.


  • To show that it can be valuable to employ a worker with a poor command of the host country language.
  • To give arguments that can be used to encourage companies to employ a worker who still needs to develop language skills.
  • To learn the vocabulary that is needed for a specific occupation.